New Wash by Hairstory Trial and Review #takeashowerwithus

New Wash by Hairstory Trial and Review #takeashowerwithus

My hair is very fine and has hardly any body to it, so when I was chosen to take part in a trial of New Wash Shampoo by Hairstory, I jumped at it. This is a new type of shampoo that uses aloe and essential oils instead of the traditional detergents to clean your hair. Here is my hairstory….

First of all this New Wash shampoo says it works on every type of hair and you do not need a conditioner to use with it. It is quite simply an all-in-one solution. It states that the benefits include: 

  • Aloe juice and oils of Jojoba seed, Sunflower seed, and Peppermint cleanse instead of detergent
  • Respects hair and scalp
  • Preserves color
  • Detangles
  • Eliminates frizz
  • Saves water, time, and money
  • No need for conditioner or masque

I really like the packaging of the product as it is very clean and modern. It comes in a simple white box with orange text, as does the pump action bottle. It also comes with a glossy leaflet which describes the product and how to use it. 

The shampoo is used slightly differently to normal shampoo in that you wet your hair, then cover your hair and scalp in New Wash. You have to use quite a lot to completely cover your hair and for longer hair, they suggest combing through to distribute evenly. Then massage it into the hair for several minutes before rinsing. Now, you have to rinse really thoroughly to get all the shampoo out. If you don’t do it long enough the shampoo stays on the hair and is therefore not clean.

Day 1: When I used this for the first time, I followed all the instructions. As my hair is shoulder blade length, I had to use quite a few pumps of product to entirely cover my hair. It is worth noting that unlike traditional shampoo, this doesn’t lather up. This felt really strange as I am normally used to lots of lather, but this just doesn’t. I combed it through as suggested and then rinsed and rinsed. 

Normally I would know that all the shampoo is out of my hair by the lack of suds and my hair being squeaky clean, but this did not happen with New Wash. It was hard to detect if all the shampoo was out, but after rinsing for maybe three times longer than usual, I was done.

When I dried my hair in the usual way, my hair felt pretty much the same as it does with my normal shampoo and conditioner. So, by not using conditioner my hair did not feel as if it needed it. So far so good. 

Day 2: I once again washed my hair with New Wash using the same method as the previous day. However, this time after drying my hair felt slightly waxy. I figured maybe I hadn’t rinsed it enough, but I had done so for a considerable amount of time, so I thought perhaps it was just my hair adjusting to the new product.

By the evening of day two, I noticed I had a few small spots on my scalp, towards the back of my head and a couple on the top of my head. Again I put this down to a change in the product, although I hadn’t ever experienced this before when swapping out shampoo. 

Day 3: Once again I washed with New Wash and this time my hair felt much better afterwards. It felt the same as my original shampoo/conditioner days and didn’t feel waxy as it had the day before. I still had spots on my scalp which were itchy, but I guessed the worst of the transition time was behind me. However, by the end of day 3, my head was really itching, but I hoped this would soon pass.

Day 4: Again my hair felt pretty normal after washing, no waxiness etc, however, I had a few more spots appearing and my scalp was itching crazily. By now, I was getting concerned that I was having an allergic reaction or something, so decided to give it one more day. 

Day 5: My hair felt fine, but my scalp was sending my crazy with itchiness. It was getting to the point that I couldn't stand it any longer. I contacted the company Hairstory and explained my issues, stating that I may have to come out of the trial if things did not improve.

I received a reply the same day which read:  

“I’m so sorry about your experience. This isn’t a situation we hear of often. You might be having allergic reaction so I’ve included a full list of ingredients for your reference.  You should discontinue use. Thanks for being a part of our campaign!”

I will list the ingredients at the end of this post.

So, there it was, I had to stop my trail and revert back to my traditional shampoo and conditioner. Once I did this, within two days the itchiness and stopped and the spots on my scalp were pretty much gone.

So, unfortunately my high hopes of this product were in vain. I have no idea what I reacted to, but clearly it was something. If it hadn’t have been for the reaction, I would have to say the actual product worked, in that my hair felt no better or worse that my traditional shampoo, however it is worth noting that this shampoo is $40, so far more expensive than many traditional shampoos. I realise you are saving on conditioner, but even if I had not reacted in the way I did, I would still not purchase as it is simply too expensive long term. 

As for the products claims - here are my views:

  • Aloe juice, and oils of Jojoba seed, Sunflower seed, and Peppermint cleanse instead of detergent - I’m all for natural products, so thumbs up here.
  • Respects hair and scalp - unless you are allergic!
  • Preserves color - no idea, my hair has never been coloured.
  • Detangles - yes, but no more than my traditional shampoo/conditioner combo
  • Eliminates frizz - yes, but no more than my traditional shampoo/conditioner combo
  • Saves water, time, and money - I would definitely disagree here. I spend more time applying and massaging the product and definitely more time and water rinsing than normal. As for money, it’s $40, so unless you already use high-cost products there are no money savings to be made.
  • No need for conditioner or masque - true.

So, unfortunately, I have to give this product the thumbs down, however, that doesn’t mean it won't work for you. There are a lot of positive reviews for this product out there. 

List of ingredients for reference:
Water/Aqua/Eau, Aloe Barbadensis Leaf Juice, Cetearyl Alcohol, Cetyl Alcohol, Glycerin, Stearamidopropyl Dimethylamine, Stearyl Alcohol, Dicetyldimonium Chloride, Gluconolactone, Rosa Centifolia Flower Water, Simmondsia Chinensis (Jojoba) Seed Oil, Panthenol, Rosa Canina Seed Extract, Equisetum Hiemale Extract, Lavandula Angustifolia (Lavender) Flower Extract, Urtica Dioica (Nettle) Extract, Calendula Officinalis Flower Extract5, Chamomilla Recutita (Matricaria) Flower Extract5, Oenothera Biennis (Evening Primrose) Oil, Helianthus Annuus (Sunflower) Seed Oil, Mentha Piperita (Peppermint) Oil, Keratin, Hydrolyzed Keratin, Menthyl Lactate, Ceteareth-20, Isopropyl Alcohol, Behentrimonium Methosulfate, Citric Acid4, Sodium Benzoate. 
Fragrance/Parfum: Cananga Odorata Flower Oil, Eugenia Caryophyllus (Clove) Leaf Oil1 , Aniba Rosaeodora (Rosewood) Wood Oil1, Rosa Damascena Flower Oil1, Myroxylon Pereirae (Balsam Peru) Oil1, Guaiacum Officinale Wood Oil1, Pelargonium Graveolens Oil1, Citronellol3, Geraniol3, Linalool3, Trisodium HEDTA2, Calcium Gluconate2, Phenoxyethanol2, Tocopherol2, Alcohol6

1 Essential Oil in Fragrance | 2 Incidental Ingredient
3 EU Allergen | 4 pH Adjust Ingredient
5 CertifiedOrganic | 6 Certified Organic & Incidental


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